skip to main content
Tech

How to streamline business movements with technology

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

GeoOp helped Fiedler Brothers Plumbing streamline their team and reduce paper-based processes.

No matter the trade you’re in, paperwork and filing is a necessary chore. And for Fiedler Brothers Plumbing, it was no different: Admin was piling up yet there was no time to do it. They needed a solution – something that was easy to implement without breaking the bank.

Fiedler Brothers Plumbing invested in a set of connected tablets that their team could use while onsite. Each tablet can be controlled by management at head office creating a network of communication. Tradesmen can also take photos of jobs, helping show progress, issues and the finished product.

Fiedler Brothers Plumbing - GeoOp Case Study - Telstra Business

Get the job done

Todd Fiedler fitted each tablet with GeoOp™– a mobile app which simplifies staff and management jobs thanks to a shared mobile data plan.

GeoOp allows business owners who work with mobile workforces to manage their team centrally. Staff members can also choose new jobs based on location, and get directions to help them get there on time.

To save time, GeoOp tracks parts and invoices, meaning staff can make decisions and site to keep work flowing.

More work, less stress

Actioning quotes, attending plumbing emergencies and accepting new jobs is easier with GeoOp. It tracks incoming jobs and outgoing costs, so the distribution of work is simple and efficient. As a new job comes in, it can be assigned to any one of the offsite tradesmen – it helps the employees work autonomously and productively.

Integral to any business, GeoOp helps keep the boss connected to the wider team. And for Todd Fiedler, he needs to be kept in the loop. His tradesmen can check in as jobs progress, plus they can take photos and attach them to jobs in the app.

From parts to tools, every job is different. GeoOp helps tradesmen communicate with head office to check supplies and costs of materials.

With more time to manage the business, and less time sorting through invoices, contracts and receipts, Todd Fiedler is now able to spend more time growing his business.

GeoOp can keep your staff on the same page.

Make your staff more efficient with GeoOp.

Find Out MoreGeoOp can keep your staff on the same page.

John Ball Country Manager of Google Customer Solutions AUNZ
Business IQ
Business IQ
4 ways to reach more customers with Google’s business tools

John Ball, Country Manager of Google Customer Solutions AUNZ, shares his four tips to reach more customers with Google’s suite of business tools.

Mobile cloud data backup
Business IQ
Business IQ
Getting the basics of cyber security right

Artificial intelligence. Blockchain. Zero-day detection. The cyber security marketplace contains a litany of confusing buzzwords that can make an already complex subject someti...

Virginia Martin founder of Búl
Customer Experience
Customer Experience
Keep customers happy and maintain your work-life balance: Virginia Martin, founder of Búl

Customers might be making enquiries about your business around the clock, but you don’t need to trade your well-earned downtime to be helpful and responsive. Virginia Martin, f...

Managing Director (APAC) at Spotzer
Business IQ
Business IQ
Spotzer’s 5 tips for an impressive website

Paul Liascos, Managing Director (APAC) of Spotzer, shares five ways you can improve your business's website.